Jet2holidays wins triple awards at TTG Travel Industry Awards
- Jet2vacances win prestigious UK & Ireland Travel Company of the Year price as well as Tour Operator of the Year – Large hug
- Jet2holidays’ Commercial team also named Trade Support Team of the Year at the awards ceremony in London, for prioritizing clients and partner independent travel agencies throughout the pandemic
Jet2vacances were once again recognized for their handling of the Covid-19 pandemic, winning a treble of awards at last night’s TTG Travel Industry Awards, a landmark event in the travel industry calendar.
Jet2vacances, the UK’s largest tour operator to destinations across the Mediterranean and the Canary Islands, won the coveted UK & Ireland Travel Company of the Year price. In addition, the company won the Tour operator of the year award, beating a number of other operators to win the coveted award.
Besides, Jet2holidays’ The sales team won the Trade Support Team of the Year award in recognition of the way the company works with and supports independent travel agents. Jet2vacances is unique in its way of working in partnership with independent travel agents, with a dedicated team that supports and invests in agents so that they can take care of their customers. This partnership approach was essential during the pandemic, and the award went to Jet2vacances after agents named the company and a panel of industry experts voted.
Jet2.com and Jet2vacances have been widely praised and praised for their handling of the Covid-19 pandemic, including swiftly and smoothly reimbursing over £ 1.4bn to customers whose flights or vacations have been canceled. More recently, the two companies were once again awarded with Who? Recommended supplier status for the way they took care of clients and independent travel agents. This summer, the Institute of Customer Service ranked Jet2vacances as the best UK tour operator and Jet2.com as the best UK airline to provide customer service. Last year, Jet2.com and Jet2vacances were classified as the Best travel agencies to provide refunds according to a survey of people interviewed by Money Saving Expert, and the UK Civil Aviation Authority acknowledged Jet2.com as the only UK airline to provide prompt refunds.
With the government recently easing travel restrictions resulting in a sharp increase in bookings for the end of the summer season as well as for winter 21/22 and summer 22, Jet2.com and Jet2vacances now operate in more than 40 destinations and apply their customer-centric strategy to ensure that vacationers enjoy their well-deserved vacation.
Commenting on the awards Steve Heapy, CEO of Jet2.com and Jet2vacances, said, “The industry has been going through a very difficult time, but this is no excuse to make life difficult for clients or independent travel agents. We have remained absolutely committed to partnering with independent travel agents and putting customers first, and we are very proud to be recognized as the Travel Company of the Year. With travel unlocking and customer confidence growing, we know our industry-leading approach will pay off when it comes to retention. The same goes for brilliant independent travel agents, and we want them to know how absolutely determined they remain in helping them succeed and grow their business. “
For more information and to book, visit www.jet2.com or www.jet2holidays.com
Independent travel agents can visit: trade.jet2holidays.com